Below are some of the most common questions someone has before beginning the counseling process. Please feel free to contact us if you have a question that we missed.

Are sessions confidential?
All information disclosed within sessions and the written records pertaining to those sessions are confidential and may not be revealed to anyone without your written permission, except where disclosure is required by law.

Do you accept medical insurance?
We currently accept some insurance and self-pay clients. This system does allow for a sliding scale fee to make services more affordable. The goal is that our clinicians will be paneled with several insurance companies.

What are your fees?
Fees are determined on the fee scales based on the standards set by Bedrock Counseling Ministries.
Please contact our office to hear how we can help you afford counseling.

How do I make an appointment?
Call us at 315-652-0000 or 1-800-621-5207 to schedule an appointment.

We see clients on Monday through Friday beginning at 9 a.m. Evening hours are available Tuesday and Thursday with the last appointment beginning at 8:00 p.m. Saturday hours may be available upon request and need.